News Article: Massey University had no plan B when online exams failed
More details about the June exam technology failures have been released to RNZ by Massey under the Official Information Act.
Included in the often heavily redacted documents was an executive summary of an external report into the incident, by PWC. It found Massey did not have an adequate process in place about the level of service PSI should provide and that the university's communications process about the incident was slow.
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