Yesterday, I did some looking at the new features and modules for version 13 of una.io. Two modules stood out as helpful for on boarding new people: Help Tours and Attendant. Help tours is a way to make guided tours of the site showing what it is able to do. It will take some time to make this work well. Attendant generates a pop-up window for new users with featured spaces, people, groups, etc. to follow. I have activated it and have included featured spaces.

I've started making help videos and making posts in the user help space with those videos. This way we can point to them and show people how to do things. If you have ideas for ways to make things easier or have had specific issues figuring out how to do something, please add them in the comments.