On boarding and How to do things on the site.

Yesterday, I did some looking at the new features and modules for version 13 of una.io. Two modules stood out as helpful for on boarding new people: Help Tours and Attendant. Help tours is a way to make guided tours of the site showing what it is able to do. It will take some time to make this work well. Attendant generates a pop-up window for new users with featured spaces, people, groups, etc. to follow. I have activated it and have included featured spaces.

I've started making help videos and making posts in the user help space with those videos. This way we can point to them and show people how to do things. If you have ideas for ways to make things easier or have had specific issues figuring out how to do something, please add them in the comments.

Help Tours

Set your new members up for success the very first time they log in to your UNA site with the Help Tours app. Guide your members through all of the important features with suggestions of what to do to enhance their engagement in the community.Direct your member’s attention to key features with a straightforward step-by-step tour of your site. Any block on any page of the site can be incorporated into the help tour. Via the Custom Selector field, any element of a block or page can be selected by typing in the CCS selector of that particular item.Members can exit out of the help tour at any time if they desire, allowing them to explore the site on their own.

una.io

Attendant

Attendant is a utility app that shows a popup to newly joined members with a list of featured groups, spaces, channels, events, organizations, and/or people that can be followed if desired. Any of the featured selections that the user follows will populate their timeline with content that can enhance the user's first impressions of the site.Site admins and moderators are responsible for selecting featured content, so what is suggested to new users is completely under their control. They can choose to suggest just one type of featured content (such as groups) or show a selection from every category. The choice is theirs!Key features and supported objects👨‍👨‍👧‍👧 Groups🪐 Spaces#️⃣ Channels📆 Eve

una.io

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