Having profiles with photos, a background and a brief bio is important. It lets people can get to know one another a bit and connect with others with shared interests.

Many people are not completing their profiles after signing up. It is not clear why that is, as we have not received any feedback. In early July, we added a brief tutorial on how to do this. It has had over 100 views. Still, this situation has not really improved.

Perhaps one reason is that the system was set up to automatically create a default profile when someone signs up. We changed that yesterday so that instead of an automatic default profile being generated, the new user is prompted to set it up.

Any feedback on how we might encourage / assist setting up profiles will be gratefully received. We are doing our best, but flying a bit blind to be honest.